Amazon Web Services

• Website: console.aws.amazon.com
• Regions: United States and European Union
• Services: App hosting (ECS, S3, CloudFront), Signaling (ECS, ELB), and logs/metrics (CloudWatch)

BetterStack

• Website: betterstack.com
• Regions: European Union
• Services: App logs and call metrics

Clearbit

• Website: dashboard.clearbit.com
• Storage: No data storage
• Services: User and domain enrichment

Cloudflare

• Website: dash.cloudflare.com
• Storage: No data storage
• Services: TURN

Customer.io

• Website: fly.customer.io
• Regions: United States
• Services: Email campaigns for onboarding and app updates

Evergreen Support

• Website: www.evergreensupport.co
• Storage: No data storage
• Services: Support queue assistance

Firebase

• Website: console.firebase.google.com
• Regions: United States
• Services: macOS app crash reporting

HelpScout

• Website: secure.helpscout.net
• Regions: United States
• Services: Support portal to communicate with customers

MixPanel

• Website: mixpanel.com
• Regions: United States
• Services: User and Team usage and analytics

Postmark

• Website: account.postmarkapp.com
• Regions: United States
• Services: Transactional application email

Segment

• Website: app.segment.com
• Regions: United States
• Services: Event data routing

Sentry

• Website: sentry.io
• Regions: United States
• Services: Linux app crash notification

Updates

This list is updated as we add or remove subprocessors. For questions about our subprocessors or to request additional information, please contact us at security@tuple.app.